About our two locations
Sanford Paint & Body and Martin’s Collision Center founded itself on quality and personalization of service. While a lot has changed over the years, our quality of customer service has remained unsurpassed. At Sanford Paint & Body and Martin’s Collision Center we know our customers by name; you’re not just a number to us!
Sanford Paint & Body
Martin's Collision Center
Quality Commitment
Quality Craftsmanship – our employees are trained technicians and are specialists who are committed to excellence
Product Quality – we buy only the best products and use only the most innovated equipment.
Full Guarantee of Your Complete Satisfaction – as our valued customer, your repairs are backed by our 100% customer satisfaction guarantee.
Quality You Can Count On
When you step into our body shop, you are immediately surrounded by quality. We use only quality products and equipment. Our trained technicians are specialists who are committed to excellence and to your complete satisfaction. Our lifetime warranty is the best in the industry.
Your Satisfaction is Guaranteed
Sanford Paint & Body and Martin’s Collision Center fully guarantees your satisfaction. As long as you own the vehicle, we offer a lifetime warranty on all collision repairs, craftsmanship, and refinishing. All parts warranties are bound by the supplier. This means that if you are not completely satisfied with the work performed by our craftsman, return your vehicle to us and rest assured that your questions and concerns will be addressed promptly and with respect. That is quality in writing.
FAQs
There is no law requiring you to obtain more than one estimate or appraisal.
That is your choice. We can set up an appointment for you, or you can drop in during our business hours (Monday – Friday from 8:00 AM – 5:00 PM) and we will assist you right away. Please allow approximately 30 minutes or less for the estimate to be written. If there is substantial damage, or you have an unusual vehicle (such as a specialty sports car), it may take up to 45 minutes to inspect your vehicle and write the estimate.
The deductible is the owner’s portion of an insurance claim. The amount of the deductible is determined at the time you took out your insurance policy.
An honest repair shop will always say “no”. Here’s why: Your insurance policy is a contract between you and your insurance carrier. It basically says that if you have a collision loss, you are responsible for the first portion of repairs (your deductible). Conspiring to “Bury The Deductible” is insurance Fraud and it is against the law. Insurance company appraisers know the costs of repairs and cannot be fooled by inflated prices. If an auto body shop agrees to “Bury The Deductible” they will need to take short cuts with the repairs and the owner of the vehicle is getting a second rate job, which will depreciate the value of the vehicle at trade in time.
We are experts in Unibody and full frame straightening. At Sanford Paint and Body and Martin’s Collision Center we have the proper frame and measuring equipment and qualified technicians.
Drop offs welcome! Please drop off your vehicle, or if it is not drivable, call us to have it towed in. We will photograph your vehicle and write an estimate for you. If you choose to use your insurance, tell them your vehicle is at Sanford Paint & Body or Martin’s Collision Center for repairs. We work with ALL the insurance companies
We start work on your vehicle as soon as we get insurance approval. For many insurance companies we are a Direct Repair Shop and can begin your car repairs immediately. From that point, it depends on the extent of the damage and work to be done. However, we will give you an estimated timeline and keep you informed of the progress on your vehicle throughout the repair process.
The vehicle may be washed immediately. We recommend hand washing using a mild car soap.
Today’s paint mixing technology allows us to use a computer to match your existing paint. We guarantee a paint match for all vehicle manufacturer colors.
We recommend waiting 90 days after repair before the first wax.
Career Opportunities
At Sanford Paint & Body and Martin’s Collision Center we are always looking for well-qualified individuals who would like to work in and an up-tempo, positive and professional work environment. You must be I-car certified or willing to participate in the I-car program. If you are interested in finding out more about what positions are available, required skills, experience and which locations are hiring, please email careers@sanfordpaintandbody.com or careers@martinscollsioncenter.com.